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Why Palm Beach Homeowners Choose CWS Windows & Doors
We provide independent Cws repair in Palm Beach, service, and full frame replacement across the area, focusing on the 6000, 7000, 8000, and 9000 series. Our crew works on CWS products every week, so we know exactly how salt air and storm exposure degrade these specific units and how to fix them without pushing a replacement you don’t need. We are not a CWS dealer or authorized installer, and that’s the point: our only job is honest diagnosis and repair work done right. If your CWS slider is dragging or your double hung sashes won’t stay up, call (561) 782-7525 and we’ll tell you straight what it takes to fix it.

Why Trust Winslow Windows & Doors for Your CWS Windows & Doors?
Ed Winslow’s name is on the truck, and that’s not marketing copy, it’s how we’ve operated since 2011. Ed grew up in El Cid, just west of the Intracoastal, where he watched salt air eat window frames and hurricane seasons tear through older homes. He learned the trades at Palm Beach State College and worked his way up from glazier’s helper to the guy homeowners call when the last contractor left a mess. Today, every Cws service in West Palm Beach and throughout Palm Beach carries that same standard: figure out the real problem, fix it with the right parts, and stand behind the work with our Done Right Promise. If it’s not done right, we come back. That’s not a slogan, it’s a lasting accountability measure no national chain will ever match.
Our technicians are background-checked and arrive in uniform, so you know exactly who’s at your door. We answer every call with a live person, 24/7, not a voicemail loop. And when we work on your CWS windows or doors, we treat the product with the same care we’d give a window on our own homes. Call (561) 782-7525 and you’ll talk to a human who knows CWS hardware.
Common CWS Windows & Doors Problems We Fix in Palm Beach
Palm Beach is a barrier island with the Atlantic on one side and the Lake Worth Lagoon on the other. That means salt-laden air hits every home from two directions, accelerating corrosion on aluminum frames, hardware, and weatherstripping far faster than mainland coastal towns. Here are the CWS-specific failures we see most often on the island:
- CWS 8000 Series Horizontal Roller panel drags or grinds: The factory rollers wear flat over time, especially in Palm Beach condos where wind-driven sand works into the track. The panel starts to drag, the handle feels loose, and eventually the door won’t open without real force. We replace both bottom roller assemblies, clean and re-lubricate the track, and re-square the panel so it glides with one hand.
- CWS 7000 Series Double Hung sashes won’t stay up: The balance springs inside the side jambs lose tension, usually after 7 to 10 years of salt exposure. The upper sash will not stay up on its own, or it slams shut when released. This is a balance issue, not a frame issue, and it’s almost always repairable without replacing the window.
- CWS 6000 Series Single Hung weatherstripping shrinks and leaks: Salt air dries out the weatherstripping on the meeting rail and side jambs. You’ll feel a draft around the sash or see water stains on the sill after storms. We replace the gaskets with marine-grade material rated for coastal exposure, which lasts substantially longer than the original seals.
- CWS 9000 Series 3-Lite Sliding Door center panel binds: The lower track on these doors collects sand, debris, and corrosion, which makes the center panel hang up when you try to close it. We pull the panel, clean and flush the track channels, replace any corroded roller assemblies, and realign the frame so all three lites move smoothly.
- Impact glass seal failure on CWS insulated units: In Palm Beach’s humidity, the desiccant inside the spacer bar can saturate, causing fogging between the glass panes. We remove the failed sash or panel, install a new insulated glass unit built to the original CWS specifications, and reset the glazing with marine-grade sealant.
CWS Parts & Our Repair-vs-Replace Approach
We use OEM CWS parts whenever they’re still available for current and recent production models. Rollers, balances, and locks are engineered to tight tolerances, and aftermarket parts that are even slightly off can cause binding or premature wear. For discontinued CWS series, we source high-quality aftermarket parts matched to the original specifications, and we tell you honestly what you’re getting and why. Our truck stock includes common CWS roller assemblies, balance cartridges, lock hardware, and weatherstripping profiles for the 6000, 7000, 8000, and 9000 series, so many Palm Beach service calls are completed in a single visit.
When deciding between repair and replacement, we look at three things: the condition of the frame, the long-term cost of repeated repairs, and whether the glass is still doing its impact job. If the frame is square and the glass is intact, repair usually makes sense. If the frame has extensive corrosion or the glass has lost its seal, we’ll give you a straight answer and a written line-item quote before any work begins. Call (561) 782-7525 and we’ll walk you through it.
Our CWS Service Process - Step by Step
- 1
Diagnosis: We arrive, inspect the unit, and identify the exact CWS component that’s failing. We test the panel or sash in place, check track alignment, and look for hidden corrosion that only shows up on the interior channels. We explain what we found in plain language, then give you a firm price before we touch a tool.
- 2
Parts matching: We verify your CWS series number and order or pull the correct OEM or matched aftermarket part. No universal-fit hardware on CWS units, ever.
- 3
Repair or replacement: We perform the work, whether it’s replacing rollers on a horizontal slider, re-springing a double hung, swapping a glass unit, or doing a full frame replacement on a Palm Beach historic home with ARCOM-approved profiles.
- 4
Testing and cleanup: We cycle the window or door multiple times, check for air leaks around the weatherstripping, and confirm the locking hardware engages properly. We leave the job site clean and walk you through what we did.
- 5
Warranty and follow-up: Every CWS repair and full frame replacement is backed by our Done Right Promise. If something isn’t right, we come back. No fine print, no prorated nonsense.
CWS Products We Service & Install in Palm Beach
We work on the full CWS residential lineup, with deep hands-on experience in these series:
- CWS 6000 Series Single Hung: single-sash vertical windows common in Palm Beach condo buildings and mid-century homes. We service balances, weatherstripping, locking hardware, and glass replacement.
- CWS 7000 Series Double Hung: two-sash vertical windows where both sashes operate. We repair balance springs, tilt-latch hardware, meeting rail seals, and fogged glass units.
- CWS 8000 Series Horizontal Roller: sliding windows and doors with roller assemblies that take the worst abuse from sand and salt. Full roller replacement, track service, and panel re-squaring are our most common jobs on this line.
- CWS 9000 Series 3-Lite Sliding Door: large three-panel sliders where the center panel binds. We handle track restoration, roller replacement, and full door realignment.
We also handle full frame replacements for all CWS series when the original frame can’t be saved, using Impact Windows that meet Florida Building Code wind-load requirements and ARCOM design standards where applicable.

We Also Service These Brands
CWS is one of eight premium brands we’re authorized to install and service every week: PGT, CGI, ES Windows, ECO Window Systems, Mr-Glass, Therma-Tru. That broad bench means we can give you an honest comparison if a replacement ever makes more sense than a repair. No brand bias, just straight answers.
FAQs - CWS Windows & Doors Service in Palm Beach
Can you repair the rollers on my CWS horizontal slider without replacing the whole door? Yes. In most cases, worn CWS 8000 Series rollers are replaced as a pair while the frame stays in place. We pull the panel, remove the old roller assemblies, install new OEM or matched aftermarket rollers, and re-square the panel in its track. The entire repair usually takes under two hours. Call (561) 782-7525 and we’ll give you an exact price.
My CWS double hung window sashes won’t stay up. Is that a spring or balance issue? It’s almost always the balance spring cartridges inside the side jambs. CWS 7000 Series double hungs use spring-loaded balances that lose tension after years of salt-air exposure, especially in Palm Beach’s humidity. We replace the cartridges and the sashes stay put again. Repair typically costs far less than a new window.
Do CWS impact windows in Palm Beach need special corrosion protection? Yes. Palm Beach sits between the Atlantic and the Intracoastal, so salt air hits from both directions. We recommend marine-grade lubricant on tracks and rollers, regular cleaning of drain holes, and replacement of weatherstripping before it shrinks. We also inspect interior frame channels for hidden corrosion on every service visit.
Can you replace just the glass in my CWS impact window, or does the whole sash need to come out? In most cases we replace the glass unit only. The sash stays in the frame while we remove the glazing bead, swap the insulated glass unit, and reseal with marine-grade material. If the sash frame itself has corroded beyond repair, we’ll tell you honestly and quote a full sash or full frame replacement.
Do you work on CWS 3-lite sliding doors where the center panel binds in the track? Yes. The CWS 9000 Series 3-lite slider is a common CWS Windows & Doors in South Palm Beach, FL installation, and the center panel is the one that collects sand and corrosion first. We pull the panel, flush the track channels, replace any worn rollers, and realign all three lites so the whole door moves evenly. Call (561) 782-7525 for a free estimate.
How much does CWS window and door service cost in Palm Beach? It depends on the series and the failure. A roller replacement on a CWS 8000 Series slider typically runs $180 to $320. A balance spring replacement on a 7000 Series double hung is usually $150 to $275 per sash. Weatherstripping replacement runs $80 to $160 per unit. Full frame replacement pricing depends on the opening size and ARCOM requirements if you’re on a historic property. Call (561) 782-7525 for a firm, written quote before you decide anything, and remember we offer $40 off any repair over $200, free second opinions on written estimates, and no trip charge inside Palm Beach County.
Book Your CWS Service in Palm Beach, FL
If your CWS windows or doors are dragging, leaking, fogging, or just not closing right, call (561) 782-7525. A live person answers, day or night. We’ll schedule a service visit, diagnose the problem, and give you a straight answer with upfront pricing. Ed’s name is on the truck. That’s the only guarantee you actually need.
Written by Ed Winslow, Owner at Winslow Windows & Doors, serving Palm Beach since 2011.
Six Reasons Homeowners Choose Winslow Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.










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