CGI Window Replacement Nationwide | Winslow Windows & Doors

CGI Window Replacement: The Palm Beach Owner’s Guide

CGI window replacement in Palm Beach typically runs $150 to $400 per window assembly for the part itself, with installed pricing between $350 and $900 depending on the model, sash configuration, and whether we’re pulling the frame. We carry CGI-compatible replacement windows and hardware on our trucks, and in most Palm Beach neighborhoods we can have the swap done the same day we diagnose it. You usually discover the problem the way most owners do: a window that won’t stay up, a crank that spins without moving the sash, fog between the glass panes, or a lock that no longer seats against the strike plate. If you’re reading this, the window has already told you something’s wrong. We’d rather get the right CGI match in your wall than have you live with a window that won’t close in hurricane season.

Call (561) 782-7525

Which CGI Models This Applies To

We install replacement windows, sashes, balances, rollers, crank operators, locks, and weatherstripping for the entire CGI window lineup, including the Estate Collection, Targa Series, and the discontinued older CGI lines still running strong across Palm Beach condos and single-family homes built in the 1990s and 2000s. If you’re not sure which series you have, look for the silver CGI certification label etched on the inside of the frame or on the top rail of the lower sash. That label has a product code and manufacturing date that tells us exactly which generation of hardware your window was built with. Here’s the compatibility gotcha most owners run into: CGI changed its balance shoe and pivot bar specifications several times over the years, so a “standard” replacement balance from a big-box store rarely seats correctly. We match OEM CGI hardware first, and when an OEM part is discontinued, we use only aftermarket components that match the exact profile, weight rating, and mounting pattern for your specific series. We are an independent service provider, not affiliated with CGI, which means we have no reason to sell you a whole window when a $90 balance shoe does the job.

Signs Your CGI Window Replacement Is Failing

• Sash drops when you let go. The balance system inside the jamb has failed. In Palm Beach, salt air accelerates corrosion on the metal coil springs and the nylon shoes they ride on. On older CGI Estate models from the early 2000s, the original balances were often rated for the window’s weight plus a little margin, and once the coil loses tension, the sash will not stay open.
• Window is hard to open or closes too fast. Opposite problem, same culprit. When one balance fails but the other still works, the sash racks sideways and grinds against the track. Homeowners often mistake this for track misalignment. It’s almost always the balance.
• Crank handle spins but the sash doesn’t move. On CGI crank-out windows, the gear teeth inside the operator strip after years of salt exposure and repeated opening in coastal air. This is the single most common replacement call we get in Palm Beach condo buildings east of South Dixie.
• Fog or moisture between the glass panes. The insulated glass unit seal has failed. Once the seal goes, the argon gas escapes and you’ll see condensation that won’t wipe off. It’s a replacement of the glass pack, not the whole frame. We order the exact CGI IGU thickness and Low-E coating spec, and we replace the weep system at the same time because it’s usually clogged with years of Palm Beach pollen.
• Lock won’t engage or the window gaps at the corner. Either the lock keeper has shifted, the sash has warped from heat cycling, or the weatherstripping has compressed to nothing. In impact-rated CGI windows, a window that won’t lock is a hurricane protection problem, not just a comfort problem. If the window won’t lock, it won’t do its job in a storm.

Replacement Cost & What’s Included

Plan on $150 to $400 for the part itself in Palm Beach, with total installed cost running $350 to $900 per window depending on scope. A straight balance replacement on a double-hung CGI sits at the low end, around $350 to $500 installed. A complete sash replacement with new hardware and weatherstripping runs $500 to $700. If we’re pulling and re-setting the entire frame, that’s your $700 to $900 range. The price includes the correct CGI-compatible part, our labor, disposal of the failed component, and a written line-item invoice so you see exactly where every dollar goes. We don’t pad the part. We don’t bundle hidden “shop fees.” What we quote is what you pay. In Palm Beach, the salt air and direct sun wear balcony-facing hardware faster than anything else, so if one balance has failed, the other is usually close behind it. We’ll tell you if we think both sides should be done now, and we’ll show you why on site, not over the phone.

DIY or Call Us?

You can safely confirm which window is failing, take a photo of the CGI label I mentioned above, and look for obvious signs like a snapped coil spring or a cracked balance shoe. That information helps us bring the right part on the first trip. What you shouldn’t do is try to remove a tensioned balance from the jamb yourself. The coil springs in these systems are under constant load, and when the shoe or spring lets go, it releases fast. We’ve repaired enough DIY attempts in Palm Beach to know where that road leads: damaged frames, scratched glass, and a bill that’s now higher than the original repair. If the window is off its track, if it’s binding, or if it simply won’t stay up, get it looked at professionally. The part is cheap; the install is what protects the window and your hands. Call (561) 782-7525 and one of us will walk you through what you’re seeing before we even send a truck.

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