CGI Impact Windows Nationwide | Winslow Windows & Doors

CGI Impact Windows in Palm Beach: What to Know First

Independent CGI impact window service in Palm Beach typically runs $180 to $2,900 depending on whether we’re replacing a failed balance, swapping out fogged glass, or installing a full new CGI impact window. Most CGI repairs are completed in a single visit, and we carry the common CGI parts on our trucks so you’re not waiting on a backorder from Miami. You’ll get a written line-item quote before any work starts, and the estimate is free. If you own a CGI window that’s sticking, leaking, or fogging in Palm Beach, call (561) 782-7525 and we’ll send a tech who actually knows CGI product lines, not a generalist who has to look up the model number in the driveway.

Call (561) 782-7525

This page is for Palm Beach homeowners who already own CGI windows or are considering them and want straight answers about how they hold up, what they cost to fix, and who in this area can service them without voiding the warranty. Ed Winslow has lived in Palm Beach since he was a kid, and the company he founded in 2011 has installed and repaired CGI products across the town for over a decade.

How CGI Products Fail - and How We Fix Them

CGI makes a serious impact window. But Palm Beach’s salt air, direct sun, and storm-driven rain find the weak points in every product eventually. Here’s what we actually see on CGI jobs in this town:

• Sentinel Series roller and track wear on ocean-side homes. The CGI Sentinel sliding glass door and window line uses a heavy roller assembly that takes a beating from sand and salt. When the track gets grit in it, the roller bearings grind and the panel starts to drag. We see this constantly on Palm Beach properties within a few blocks of the Intracoastal. The fix is a full roller and track cleaning, and often a roller replacement with a marine-grade unit. We don’t just lube it and leave, because that lasts about three months.
• Climatic Series balance system failure in older installations. The CGI Climatic line, especially units installed before about 2015, used a side-load balance that has a known failure mode: the coil spring inside the balance cartridge snaps, and the sash suddenly won’t stay up. If you’ve got a Climatic window in Palm Beach that slams shut when you let go, that’s what happened. We replace the balance cartridge as a pair, not one at a time, because the other side is never far behind.
• Intercept spacer fogging in western-facing CGI fixed-lite windows. Any impact window with an Intercept warm-edge spacer will eventually develop seal failure if it takes direct afternoon sun every day, and in Palm Beach that’s the west wall of most homes. We replace the insulated glass unit with a new sealed IGU, and on CGI products we match the original glass package so the impact rating stays intact. A cheap reglaze with a mismatched IGU can compromise the entire unit’s wind-load certification, which is not something you want to learn during a Category 3.
• Roto hardware stiffness on CGI casement and awning windows. CGI uses Roto multi-point hardware on its casement line. After years of salt exposure, the gearbox gets stiff and the handle starts chattering. The first symptom is a window that’s harder to crank in July than it was in December. We remove the gearbox, clean the internals, re-grease with a marine-rated lubricant, and reseal the exterior. If the gear teeth are worn, we replace the unit with the correct Roto part. This is a 45-minute fix in the right hands, and a broken window in the wrong ones.
• Frame joint sealant degradation on all CGI lines facing nor’easters. This isn’t brand-specific to CGI, but it’s more common on heavy aluminum frames that flex during storms. The silicone at the frame corners and where the frame meets the buck will shrink and crack after about 8 to 10 years of Palm Beach UV exposure. Water gets behind the frame, and then you’ve got a slow leak into the wall cavity. We strip the old sealant, inspect for hidden moisture damage, and re-seal with a UV-stable commercial-grade product. No silane-tipped caulk gun heroics, just a proper bead.

Our CGI Impact Windows Process

1. 1
   You call (561) 782-7525. A live person answers. Not a call center. We ask what you’re seeing and schedule a time that works. If it’s urgent, we tell you honestly what we can do, not what you want to hear.
2. 2
   The tech shows up and identifies the window. CGI model lines are labeled on the frame corner, but if the sticker’s gone, we can identify the series by the glazing bead profile and hardware type. We’ve seen enough of them in Palm Beach to know a Sentinel from a Climatic from ten feet away.
3. 3
   Diagnostics with the full picture. We check the sash balance or roller system, inspect the weatherstripping, look at the frame seal, and test the locking hardware. We also check the installation itself, because a surprising number of CGI problems start with a bad install, not a bad product.
4. 4
   The parts decision. If the part is under warranty and CGI will honor it, we document it and help you file. If not, we use OEM CGI parts when availability is reasonable. If OEM is on an 8-week backorder, we tell you that, and we offer a quality aftermarket alternative that we’ve tested. You decide, with our honest recommendation.
5. 5
   The repair or install. Everything is done to the original CGI installation spec. We don’t shortcut the anchor pattern, and we re-check the reveal. For a new CGI impact window install, we pull the old unit, inspect the rough opening for rot or termite damage, address what we find, and set the new window watertight.
6. 6
   We test it and walk you through it. We operate the window in front of you, run water on the exterior if it’s a leak issue, and show you what the fix looks like. Then we clean up. The work is done when you say it’s done, and the Done Right Promise means we come back if it isn’t.

What CGI Impact Windows Costs in Palm Beach

Here’s what we actually charge for the CGI work we do most in Palm Beach. These are real numbers, not a “starting at” that ignores what you actually need:

The price moves based on size, custom paint finishes, and whether we find frame or structural issues once the old unit comes out. In Palm Beach, second-story work and oceanfront corrosion add a bit too. We give you the number before we start, and it doesn’t change at the end unless you ask us to do more work. Call (561) 782-7525 for a free estimate with real numbers.

Why Palm Beach Homeowners Call Winslow Windows & Doors for CGI Work

We’ve been working with CGI windows in Palm Beach since 2011. Ed Winslow grew up in El Cid and started this company because he watched salt air and hurricane seasons eat the older homes he loved as a kid. That’s not marketing copy, it’s the reason the phone gets answered at 2 a.m. We’re an independent CGI service provider, not a factory-authorized shop, which means we call out what we see without worrying about a corporate relationship. If a CGI part’s on long backorder, we tell you. If we think a PGT, CWS, ES Windows, or ECO Window Systems product would serve you better on a replacement, we tell you that too. My name’s on the truck. That’s the only guarantee you actually need. And behind that, the Done Right Promise: if it’s not done right, we make it right, period. Technicians arrive background-checked and in uniform. Upfront pricing. No trip charge inside Palm Beach. Seniors and veterans always save 10%. The one down the road.

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